U.S. Customs and Border Protection appointed two veteran leaders to senior posts overseeing the West Texas-New Mexico region, including a native El Pasoan with nearly three decades of experience
U.S. Customs and Border Protection said its El Paso Field Office has appointed two senior executives to key leadership positions, effective June 23.
According to CBP, Ray Provencio was named Director of Field Operations for the El Paso Field Office, and Andrew Douglas was named Port Director for the Port of El Paso.
The agency said Provencio is a native El Pasoan who began his government service in 1998 and has more than 28 years of experience with CBP and its legacy agencies, most recently as Port Director for the Port of El Paso. In that role, CBP said, he oversaw operations across three international bridges, a commercial import facility, two international railroad operations, an international airport, and a Foreign Trade Zone. The agency said he previously served as Acting Executive Director of Admissibility and Passenger Programs at CBP’s Office of Field Operations headquarters in Washington, where it said he helped negotiate the agency’s first two unified collective bargaining agreements and established a Workforce Liaison Unit.
CBP said Douglas brings more than 24 years of experience, most recently as Area Port Director at Los Angeles International Airport, where the agency said he oversaw the processing of more than 12.5 million international passengers, 60,000 flights, and $91 billion in imports. According to CBP, Douglas previously served in headquarters and field leadership roles, including acting assignments overseeing operations in El Paso and Laredo.
“This marks the beginning of a new era for the El Paso Field Office and the Port of El Paso,” Provencio said in a statement, describing the region as a crossroads of commerce and community that calls for leadership grounded in operational excellence and collaboration across law enforcement, industry, and government.
CBP said the West Texas-New Mexico region is a critical hub for commerce, trade, infrastructure, and enforcement, and that the appointments align with its mission to safeguard the nation while supporting legitimate trade and travel.
